How do I join the PrimeTime Rewards Program?
All you have to do is make an account on our site! It's free to join. Make sure you're logged in during all purchases so you'll get points automatically after each completed order.
Where can I see how many points I have?
Right in the Rewards page, after logging in, at PrimeTimeCollections.co/rewards
How do I redeem my points?
Redeeming your hard-earned points is easy! Simply log into your account and click the redeem now button.
Can I redeem points and use a discount code?
Only one promo and/or discount code can be applied on an order. Points and a discount code cannot both be used on one order.
When will my points appear in my account after a purchase?
Your reward points will appear in your account within 24 hours after the purchase has been made.
Can I combine points from multiple accounts?
How long will it take to ship out my order?
We try to hand over packages to the relevant shipping carrier within 3 business days.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16+ days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We mainly use USPS, UPS, or Fedex.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.